FAQs
How quickly do your respond to inquiries?
We strive to respond to all inquiries within two working days. STACKS office is open Monday - Friday 9am to 5pm. We are closed on National Holidays.
How quickly will my order arrive?
What is your return policy?
You may return Products within 30 days from the order date for a full refund of the purchase price, minus the shipping and handling costs. Before returning the item, you must obtain a Return to Manufacturer Authorization (RMA number) by calling 888-782-2572. The RMA number must be visibly written on the outside of the return box so the return can be processed by our returns department. No refunds will be issued for returns without RMA numbers on the outside of the box.
How do I access my account?
You can log into your account by selecting the account icon in the top right hand corner of the www.drinkstacks.com. Next, enter your account information to login.
How do I update my account?
Once you have registered for an account and have logged in, you can access and update your account information under the account details section.
Who to contact for wholesale enquiries?
wholesale@drinkstacks.com
Who to contact for partnership enquiries?
partner@drinkstacks.com
Who to contact for press enquiries?
pr@drinkstacks.com
Who to contact for all other enquiries?
info@drinkstacks.com LINK for contact page